Create a thoughtful welcome guide with everything visitors need for a smooth stay — from arrival details and house instructions to local recommendations and hidden gems. All inside one beautifully designed guide your guests can open anytime.
You created a beautiful place. You prepared the details. You wanted guests to feel welcomed. Then hosting begins — and the same questions arrive:
Not because guests don't care. Because arriving somewhere new creates uncertainty. And every unanswered question creates friction.
For years, great hosts created welcome books. They represented care. Preparation. Hospitality.
But paper has limits. Information changes. Pages get missed. Guests forget where they saw something. Kenova keeps the welcome — and removes the friction.
A small Kenova QR card can even sit where the binder used to — a quick scan on the counter, so the welcome stays exactly where guests look for it.
A better welcome doesn't just make the stay smoother. It shows up in your reviews, your ratings, and who books you again.
The questions you answer a hundred times a season — check-in, Wi-Fi, parking, the good restaurant — are already answered, before anyone thinks to ask.
They know where to go, how to get in, and what to do first. No confused arrivals, no late-night messages.
Guests who feel looked after say so — and the small details become the reason they leave five stars.
A trip they loved is a trip they remember — and you're the host they book again next season, or recommend to a friend.
Running more than one place? Each property gets its own guide and its own link — so every guest, at every listing, gets the same effortless welcome, no matter how many doors you manage.
Add your guide link to your booking confirmation — Airbnb, Booking.com, direct, anywhere you host — and every guest opens it the instant they reserve. Not on arrival. At booking, when the trip is still new and they're most excited to plan it.
That's the window that matters. While they're dreaming about the trip, they're inside your guide — reading your recommendations, mapping out their days, deciding where to eat, what to see, what to do. They arrive already knowing your neighbourhood, already with a plan. And you never lifted a finger past pasting one link.
And they never have to hunt for it later — a Kenova QR at the property brings the same guide back with a single scan.
Your guests are arriving somewhere unfamiliar. They want confidence. They want to know: Where do I go? What should I expect? What is worth discovering?
Kenova helps guests arrive prepared, welcomed, and excited. Because confident guests become happier guests. And happier guests leave better reviews.
Your property details, your instructions, your recommendations, your local knowledge.
Kenova turns your information into a beautiful welcome guide.
Share one simple link before arrival — and place a Kenova QR at the property, so the guide is one quick scan away. No digging through their inbox to find it.
The best parts of a destination rarely come from a search engine. They come from people who know. Inside every guide is a curated Eat · See · Do — the places worth their time:
Fill it with your own recommendations, lean on Kenova's local picks, or let trusted suggestions fill the gaps automatically. Guests who explore more come home with a better story to tell — and that's the story they put in the review, and what brings them back next season.
Help guests experience your destination the way locals do.
In Dubrovnik, there is a simple expression — a small question that opens a door:
What's new? How are you? What's happening?
Kenova is for hosts who believe the details matter. The ones who recommend. The ones who prepare. The ones who want guests to say: "They thought of everything."
A guest who arrives sure of everything — and explores more because of it — has a better trip. A better trip becomes a better review, and often a guest who books you again. Small moments compound.
We are inviting a small group of thoughtful hosts to help shape the future of effortless hospitality.
Everything your guests need. Before they think to ask.
See your welcome guide
